Sumo Nations Experience is committed to creating welcoming and accessible experiences for as many people as reasonably possible. We want our website, ticketing process and live events to be easy to access and enjoy, including for guests with disabilities.

This Accessibility Statement applies to the Sumo Nations Experience website and our events held throughout the United States.

Our Commitment

We believe live experiences should be open and welcoming to everyone. We aim to continually improve accessibility across our website, communications and events and to remove barriers where reasonably possible.

Because we operate events at different venues, accessibility facilities can vary from one location to another. We work with our venue partners to understand the facilities available and to provide customers with useful accessibility information before attending.

Website Accessibility

We aim to make our website accessible and usable for people with a wide range of abilities, devices and assistive technologies.

Where reasonably possible, we aim to provide clear navigation, readable text, appropriate contrast, descriptive content, keyboard-friendly functionality and a consistent website structure.

We also aim to consider the Web Content Accessibility Guidelines (WCAG) when developing and improving our website. WCAG is developed by the W3C Web Accessibility Initiative and provides internationally recognized recommendations for making digital content more accessible. Web Content Accessibility Guidelines (WCAG)

Accessibility is an ongoing process, and we will continue reviewing and improving our website as it develops.

Event Accessibility

Sumo Nations Experience takes place at a variety of venues. Accessibility arrangements therefore differ depending on the building and location.

Depending on the venue, accessible facilities may include wheelchair-accessible entrances, accessible seating or viewing areas, accessible restrooms, elevators, designated parking and other accommodations.

We encourage guests with specific accessibility requirements to contact us before purchasing or attending so that we can provide information about the relevant venue and discuss available options.

Accessible Seating

Where a venue provides designated wheelchair or accessible seating, we will aim to make information about these areas available to customers.

If you require accessible seating and cannot find an appropriate option during the booking process, please contact us. We will work with the venue to understand what suitable options are available.

Availability may vary depending on the venue and event configuration.

Companions and Personal Care Attendants

We understand that some guests may need to attend with a companion, personal care attendant or other support person.

Policies regarding companion or personal-care-attendant tickets may differ between venues and events. Please contact us before purchasing tickets if you require assistance so we can explain the arrangements applicable to your event.

Service Animals

Service animals are welcome where required by applicable law.

Individual venues may have procedures relating to service animals, seating arrangements and particular areas of the building. If you plan to attend with a service animal, you are welcome to contact us in advance so we can help confirm the arrangements for your event.

Hearing and Visual Accessibility

Facilities such as assistive listening systems or other accommodations may vary between venues.

If you have a hearing, visual or other accessibility requirement, please contact us before attending. We will work with the venue to determine what facilities or reasonable accommodations may be available.

Sensory Considerations

Sumo Nations Experience is a live sporting and entertainment event and may include periods of loud noise, audience reactions, music, announcements, lighting effects and sudden physical impacts associated with live sumo.

Specific production elements can vary between events.

If you or someone attending with you has sensory sensitivities and would like more information about a particular performance, please contact us before attending and we will provide as much information as reasonably possible.

Reasonable Accommodations

Where appropriate and reasonably possible, we will work with customers and our venue partners to accommodate accessibility requirements.

The accommodations available may depend on the venue, the nature of the request, safety requirements and the physical configuration of the event.

We encourage customers to contact us as early as possible before an event. Advance notice gives us more time to understand your requirements and work with the venue to identify appropriate arrangements.

Third-Party Services

Our website may use third-party services, including ticketing platforms, payment providers, maps, social media services or embedded content.

Although we aim to work with reputable providers, some third-party websites and services are outside our direct control and may have their own accessibility standards and policies.

If you experience difficulty using a third-party service connected with your Sumo Nations Experience booking, please contact us and we will try to assist where reasonably possible.

Ongoing Improvements

Accessibility is not a one-time project.

As Sumo Nations Experience grows, we intend to continue reviewing our website, booking experience, customer communications and live events to identify areas where accessibility can be improved.

We also welcome feedback from our guests. If something could be made easier to access, we would genuinely like to know.

Having Difficulty Accessing Something?
 

If you experience an accessibility barrier on our website, have difficulty purchasing tickets, need information in another accessible format or have questions about accessibility at one of our events, please contact us.

When contacting us about an event, it is helpful to include the event city, date and the accommodation or information you require.

We will make reasonable efforts to respond and assist.

Sumo Nations Experience 
info@sumonations.com