Privacy Policy
Sumo Nations Experience (“Sumo Nations Experience”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, purchase tickets, register your interest in an event, contact us, subscribe to updates, attend one of our experiences or otherwise interact with Sumo Nations Experience.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Sumo Nations Experience produces live sumo experiences designed to introduce audiences to the sport, culture, traditions and excitement of sumo.
For privacy and data-protection purposes, the relevant business responsible for your personal information is:
Business: Sumo Nations Experience
Trading as: Sumo Nations Experience
Registered address:
Oppenheimer Tower, 10880 Wilshire Boulevard Westwood Village, Suite 1101, Los Angeles, CA, 90024, USA
Email: info@sumonations.com
2. Information We Collect
Depending on how you interact with us, we may collect information including your name, email address, telephone number, billing information, ticket order information, event preferences, communications with our team and information you voluntarily provide when making an enquiry.
When you purchase tickets, payment information may be processed directly by our chosen payment processor or ticketing provider. We may not receive or store your complete card details.
We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device type, operating system, pages visited, referring website and general website usage information.
Where necessary for an event, we may also collect information that you voluntarily provide regarding accessibility or other attendance requirements. Where this constitutes sensitive or special-category information, we will handle it with additional care and only where we have an appropriate legal basis. Event organisers commonly need some personal information to administer attendance and accessibility requirements. ICO
3. How We Use Your Information
We may use your information to process ticket purchases and registrations, deliver tickets and booking confirmations, communicate important information about an event, provide customer support, respond to enquiries and administer your attendance.
We may also use information to operate and improve our website, understand which events are of interest to our audiences, prevent fraudulent transactions, maintain business records and comply with legal, accounting, tax and regulatory obligations.
Where permitted, we may send you information about upcoming Sumo Nations Experience events, presales, announcements and other experiences we believe may interest you.
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in those communications.
4. Legal Basis for Processing
Where applicable data-protection legislation requires us to identify a legal basis for processing personal information, that basis may include performance of our contract with you, compliance with a legal obligation, our legitimate business interests or your consent.
Different processing activities may rely on different legal bases.
For example, we may need your contact information to deliver tickets you have purchased, while optional marketing communications may rely on consent or another lawful basis available under applicable legislation.
5. Ticketing and Payment Providers
We may use third-party platforms to provide ticketing, registration, payment processing, email delivery, website hosting, advertising, analytics and other services.
These providers may receive personal information where necessary to perform services on our behalf or provide services directly to you.
Payment providers may independently process payment and fraud-prevention information according to their own privacy policies.
We encourage customers to review the privacy policies of any third-party ticketing or payment service used when completing a transaction.
6. Marketing and Advertising
We may use advertising platforms to promote Sumo Nations Experience and measure the effectiveness of our advertising.
This may involve cookies, pixels or similar technologies that help us understand whether someone visited our website, registered their interest or purchased tickets after seeing an advertisement.
Where consent is legally required for non-essential cookies or tracking technologies, we will seek that consent. UK ICO guidance, for example, says website visitors should be told about cookies and that agreement is generally required for cookies that are not strictly necessary. ICO
You can control certain tracking technologies through our cookie settings, your browser settings and, where applicable, the settings offered by the relevant advertising platform.
7. Sharing Your Information
We do not sell your personal information as a database to unrelated organisations.
We may share information where reasonably necessary with our ticketing providers, payment processors, website providers, email platforms, venues, event contractors, professional advisers, analytics providers and other companies involved in delivering or supporting our services.
We may also disclose information where required by law, regulation, court order or another valid legal process, or where reasonably necessary to protect our business, customers, staff, contractors or the public.
8. Photography and Filming at Events
Photography and filming may take place at Sumo Nations Experience events.
Where appropriate, signage or other notices may be used to inform attendees that photography or filming is taking place.
Images and footage may be used for event documentation, social media, advertising, press, promotional material and future Sumo Nations Experience marketing, subject to applicable law.
Where a specific individual's consent is legally required for a particular use, we will seek that consent.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable legal, accounting, tax, contractual and reporting requirements.
Different categories of information may therefore be retained for different periods.
When information is no longer reasonably required, we may securely delete or anonymise it.
10. Data Security
We take reasonable organisational and technical measures designed to protect personal information against accidental loss, misuse, unauthorised access, alteration or disclosure.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
11. International Data Transfers
Some of the technology providers we use may process or store information in countries other than the country in which you live.
Where required by applicable data-protection legislation, appropriate safeguards will be used for international transfers of personal information.
12. Your Rights
Depending on where you live, you may have legal rights concerning your personal information, including rights to request access, correction, deletion, restriction or portability of certain information, or to object to certain processing.
You may also have the right to withdraw consent where processing is based on consent.
These rights are subject to applicable law and may not apply in every circumstance.
To make a privacy request, contact us at info@sumonations.com.
13. Children
Our website is not intended to knowingly collect personal information directly from children except where appropriate for ticketing or event attendance and permitted by law.
Where information concerning a child is required, we may require it to be provided by a parent, guardian or responsible adult.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal obligations or services.
The latest version will be published on our website with an updated revision date.